Refund policy
We're human and mistakes happen. Below are our policies on issues with your order.
Returns All items are final sale. Because every product is custom made to order, we cannot offer refunds or exchanges if you ordered the wrong size, made an incorrect selection, or simply changed your mind. Please double-check your order details before completing your purchase.
Defects & Manufacturing Issues If your item arrives with a manufacturing defect or print error, please contact us at info@toquegarage.com within 10 days of receiving your order. Include a clear photo of the issue so we can assess it quickly. We'll make it right with a free reprint.
Wrong Item Received If we made an error and sent you the wrong design or size, contact us at info@toquegarage.com within 10 days of delivery with a photo and your order number. We'll send the correct item at no cost to you.
Damaged in Shipping If your order arrived damaged in transit, please reach out within 10 days of delivery with a photo of the damage and packaging. We'll arrange a replacement.
Lost or Delayed Packages For shipping-related issues such as lost or delayed packages, please refer to our Shipping Policy.
Questions? Contact us at info@toquegarage.com — we're happy to help.